Eat Out to Help Out
As part of its support for businesses during coronavirus. The government introduced a scheme to stimulate the hospitality industry and encourage people to return to eating out.
I worked remotely as part of a multidisciplinary team to design and develop a service to enable businesses to register, administer and claim government support. The service was delivered in 2 months.
The service had 52k registrations. £849 million was claimed and 160 million discounted meals served.
User flows
I collaborated with a second interaction designer, content designer and user researcher to design registration and claim user flows.
Registration

Snapshot: Adding multiple restaurants to a registration
Claim

Snapshot: Small and large business claims
Selected screens
I built and iterated prototypes to meet evolving business requirements and user research findings.

